ShieldRoot

Website operations

Backup & Disaster Recovery

Verified backups and a tested recovery plan, so a disruption is a manageable event — not a discovery that recovery was never actually possible.

The problem

Backups are usually assumed to work — until the moment they need to.

Backups are frequently configured once and never tested with an actual restore. Disaster recovery planning is treated as a "someday" task, right up until a real disruption reveals that recovery either doesn't work, is incomplete, or takes far longer than the business can absorb.

  • An untested backup provides false confidence — arguably worse than knowing you have none at all.
  • Businesses that can't recover quickly from a disruption face permanent data loss and lasting customer trust damage, not just downtime.
  • Disaster recovery planning is easy to defer indefinitely, because the cost of not having it is invisible until the moment it isn't.
  • The cost of testing and maintaining real recovery capability is small compared to discovering it doesn't work during an actual crisis.

Business outcomes

What changes for your business.

Backups you can actually rely on

Confidence based on tested restores, not an assumption that a backup job running means recovery works.

A documented recovery plan

Know what happens and how quickly, instead of figuring it out during an actual crisis.

Reduced impact from disruption

A disruption becomes a manageable event rather than a potential business-ending one.

One accountable partner

A single relationship responsible for both backup and recovery, not an assumption split across vendors.

Our approach

What real backup and recovery capability requires.

A backup that's never been tested is a plan, not a capability.

Backup Strategy & Configuration

Backups configured appropriately for what actually needs to be recoverable.

Recurring Backup Verification

Actual test restores, not just confirmation that a backup job ran.

Disaster Recovery Planning

A documented plan for what happens if a significant disruption occurs.

Honest Recovery Expectations

A realistic understanding of what recovery would actually look like, agreed in advance.

What's included

Recovery capability that's actually been tested.

Everything below is delivered as a recurring engagement.

Backup Configuration

Backups set up appropriately for your systems and data.

Recurring Automated Backups

Backups run on a defined, managed schedule.

Periodic Test Restores

Actual restores performed periodically to confirm recovery genuinely works.

Documented Recovery Plan

A clear plan for what happens, and how quickly, if a disruption occurs.

How it works

Backups that are verified, not assumed.

Backup & Disaster Recovery follows a defined, recurring cycle.

  1. 01

    Assess & Plan

    Understand what needs to be recoverable and how quickly.

  2. 02

    Configure & Automate

    Set up recurring, automated backups appropriate to your systems.

  3. 03

    Verify & Test

    Periodically perform actual test restores to confirm recovery works.

  4. 04

    Review & Refine

    Recurring review of the recovery plan as your systems and needs change.

Who this is for

Built for businesses where data loss or extended downtime would be a serious problem.

Backup & Disaster Recovery fits organizations that currently have untested backups, or none at all.

  • Operates a website, application, or business systems where data loss or extended downtime would be serious.
  • Has backups that have never actually been tested with a real restore, or none at all.
  • Wants confidence that recovery would actually work, not just that a backup job runs.
  • May already have Managed Secure Hosting or Cloud Operations, and needs recovery capability layered on top.

Frequently asked questions

Questions we hear before this engagement starts.

How is this different from what our hosting provider already does?

Most hosting includes basic backups, but rarely tests restores or plans for actual recovery scenarios. This service is specifically built around verifying that recovery works.

How quickly could we recover?

It depends on scope and is discussed and documented during planning, rather than promised as a fixed number upfront.

Do you actually test the backups?

Yes — recurring test restores are part of this service, not an assumption that a scheduled backup job is enough.

Is this part of Managed Secure Hosting?

It's complementary, and can be bundled together where that makes sense for your environment.

What's covered — just the website, or other systems too?

Scope is confirmed during discovery, based on what actually needs to be recoverable for your business.

Related services

Other ways to work with ShieldRoot.

Cloud Operations

Ongoing, secure management of the cloud infrastructure your applications run on.

Explore Cloud Operations

Start the conversation

Not sure where to start?

Tell us what you operate, what is changing, and where you need support. We'll help identify the most practical starting point.